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Law-enforcement guidelines.

How authorities can reach Vazut, the exact process for submitting a request, the information we require, and how we handle data, preservation, and emergency requests. Last updated: 23 July 2026.

Who we are

Vazut (vazut.app and the Vazut mobile app) is operated by Omniamus SRL, a company registered in Romania. Requests are handled under Romanian and EU law. These guidelines are informational and do not waive any legal objection we may raise, nor any requirement of applicable law.

How to submit a request

We accept law-enforcement requests through a single channel and follow the same process for every request:

  1. Send your request by email to contact@omniamus.com with the subject line "Law Enforcement Request" (or "EMERGENCY" for emergencies — see below). Requests must come from an official government or agency email domain, on official letterhead where applicable.
  2. Include the required details listed in the next section and attach the underlying legal process (court order, prosecutor's request, warrant, or equivalent).
  3. Acknowledgement. We aim to acknowledge receipt within two (2) business days and to respond substantively within ten (10) business days, unless the request is emergency-flagged (handled promptly, see below) or the legal process specifies a different deadline.
  4. Review & response.We verify the request's authenticity and legal sufficiency, assess its scope, and then either produce the responsive data, seek clarification/narrowing, or explain why we are unable to comply.

Information we require from you

Every request must clearly state:

  • the requesting agency and the name, title, and official contact details of the requesting officer;
  • the legal basis for the request and a copy of the underlying legal process;
  • the specific account identifier(s) — the registered email address or profile ID (we cannot act on a name alone);
  • the precise data sought and the relevant time period; and
  • any applicable response deadline and whether a non-disclosure obligation applies.

Requests must identify specific accounts and data categories. We do not respond to bulk, exploratory, or overly broad requests, and we may object to or narrow requests that are not legally sufficient or proportionate.

Data-disclosure requests — how we handle them

Disclosure of member data requires valid legal process under Romanian / EU law (for example, a court order or a prosecutor's request). Foreign authorities should proceed through a mutual legal assistance treaty (MLAT) or an applicable EU cooperation instrument (e.g. the e-Evidence framework). On a valid, specific request we locate the responsive records for the named account(s) — which may include registration details, profile information, and account activity we hold — and disclose only the data covered by the legal process. We do not sell data and we disclose the minimum necessary to comply.

Preservation requests — how we handle them

On receipt of a valid preservation request, we preserve the specified account data (profile, media, messages, and associated records) for 90 days, renewable once, pending formal legal process. Preservation freezes the data; it does not itself disclose anything — a separate valid legal request is required for disclosure. Our moderation system also preserves evidence automatically when an account is actioned for suspected child sexual exploitation: content is retained under a legal hold rather than deleted, precisely so it remains available to authorities.

Emergency-disclosure requests — how we handle them

Where we believe in good faith that there is an imminent risk of death or serious physical injury (including child sexual exploitation in progress), we may disclose the information necessary to prevent that harm without waiting for formal process, to the extent permitted by law. To submit an emergency request, email contact@omniamus.com with "EMERGENCY" in the subject line and include the facts establishing the nature and immediacy of the risk, the account identifier(s), and the specific information needed. Emergency requests are triaged promptly and ahead of routine requests.

Child sexual abuse material

We proactively screen uploaded media for CSAM and minors. On detection the account is banned immediately, evidence is preserved under legal hold, and the case is reported to the competent authorities. See our child-safety standards.

Notice to members

Our policy is to notify members of requests concerning their data where the law allows, unless notification is prohibited by the legal process, would endanger a person, or would compromise an investigation involving child exploitation or imminent harm.